July 9, 2008

MPS Associates, LLC operates and maintains the web site at www.mpsassociates.com and can be contacted by phone at 856-371-8307 or by e-mail at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  The Web Site was implemented by Shore Resolutions, LLC and they can be contacted at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

This Privacy Statement outlines the privacy practices regarding information collected by MPS Associates, LLC at this Web site and other MPS Associates, LLC websites that link to this Privacy Statement (the "Sites") and will tell you, as of the "Last Revised" date set forth at the end of this Privacy Statement, what information MPS Associates, LLC collects at the Sites, how we use that information, what choices you have concerning how such information is used and how we protect your information. We encourage you to read our Privacy Statement so that you will understand both our commitment to you and your privacy and how you can participate in that commitment.

Public Forums.  Please remember that any information (including personal and business information) that you submit, post or otherwise reveal in a public forum (such as a bulletin board, chat room, blog or product discussion forum) is not subject to this Privacy Statement, will be seen by third parties not related to MPS Associates, LLC  and may be used by them or MPS Associates, LLC  to contact you for any purpose.

MPS Associates, LLC  collects the Business Information necessary to enable us to respond to your requests for our products and services and to send you information regarding our products and services from time to time. Since most of the users of our products and Sites are doing so in their capacity as employees or companies, most Business Information we collect will be in that capacity (rather than information about you individually, such as your personal tastes, etc.). For these purposes, we have defined "Business Information" as any information that identifies or may identify a company or an individual contact at a company or that allows others to contact a company or an individual contact at a company.  You may be asked to submit information such as e-mail address, company name, address, phone number, your product version and/or areas of interest. We may also ask you where you heard about our company or products, or for other information that will help us understand more about your needs or help us process your requests for information. In addition, we collect credit card and related payment information when you order products, services or support plans online.

Product Registration. You may be asked, on behalf of your company, to complete registration/activation form(s) on the Sites or from within the products, with contact information for use by MPS Associates, LLC  in accordance with this policy. Registration or activation information may include the name of your company, contact information, product information, customer ID, network and operating system, and other relevant information.

Customer Profile. We also collect Business Information when you create a customer profile or Passport account on some of the Sites, which is required in order to access certain areas of the Sites, purchase support plans and products, to obtain software downloads and certain online support services and to request information from us about our products and services.. This information includes company name and contact information and other information about your company (for example, size, revenue, and number of employees), the products you may have licensed and other non-MPS Associates, LLC  products you may currently use. We use this information in accordance with this policy to identify you, process your requests and administer your MPS Associates, LLC  account(s).

Support. We offer certain limited online support services at the Sites. If you access online support on any of the Sites, you may be asked for information such as customer ID, product name, product version and other information to help us determine what the technical issues are and how best to help you resolve them. In addition, certain products allow you to submit support-related questions directly from the product. If you access online support services from a product, information about your network, operating system, printer, data and program path, product type, version, customer ID, the product's technical support information sheet, product serial number and other similar information will be automatically pre-populated for submission to our customer support representatives to assist them in answering your questions.

Newsletters. When you subscribe or sign up to receive newsletters published or offered via the Sites, we will ask you for information necessary to enable us to process your request and to send you information regarding our products and services.

Cookies. We also use Cookies to enhance the user experience, deliver personalized content and collect information about the use of the Sites. "Cookies" are small computer files that we transfer to your computer's hard drive. Cookies allow us to statistically monitor how many people are using the Sites and for what purposes, how often someone visits the Sites and the length of their stay. This information helps us dynamically generate advertising and information specifically designed for your interests. We also use Cookies to prevent you from having to re-enter your identification and password information each time you visit our Sites. Cookies are not designed to retrieve personal or business data from your hard drive, your e-mail or any other personal information. Most browsers are initially set to accept Cookies, but users can change the setting to refuse Cookies or to be alerted when Cookies are being sent. Although refusal of Cookies will not interfere with the ability to interact with most of the Sites, you will need to accept Cookies in order to access information and use certain functions. For example, Cookies are required to be accepted for access to our Web-based services or desktop products with online features. The Cookies are renewed each time a user logs on to one of the Sites that uses Cookies.

This website was developed using a Content Management System named Joomla and information on modules and/or information Joomla might collect can be found at www.joomla.org

Partner and Government Services.  MPS Associates, LLC  may engage Partners to perform functions on our behalf, which may include assisting us in processing your Business Information. Certain Partners and government agencies may collect Business Information (such as business name, address, e-mail address, credit card information and customer ID) directly from you and use of that information and other information provided by you to third parties is not governed by this policy even though those Partners and government agencies may share such information with MPS Associates, LLC .